SPECIFICATIONS

Important Notice:

Please contact us for a custom quote before placing your order. As each sign is uniquely handcrafted, prices vary based on your specific design. Please note: Prices do not include import duties or local taxes. Buyers are responsible for customs fees according to local regulations.

How It Works:

1.Consultation: Send us your text, logo, preferred size, and color.
2.Quote: We will provide a personalized price and a dedicated payment link.
3.Mockup: Receive a professional 3D design preview once your payment is confirmed.
4.Approval & Shipping: We’ll share a photo of your finished sign within 3 business days. Once you’ve approved the result, we’ll arrange immediate shipping.

Get in Touch:

WhatsApp: (+86) 134 1396 2850
E-mail: 1575589599@qq.com

Q&A

1.If I have any special requirements, how can I get in touch with you?
Our factory offers customization services. You can contact us through online messages, email (1575589599@qq.com), or WhatsApp (+8613413962850) and WeChat (+8613413962850).

2. How long will it take to receive the logo?
Our production cycle is 3 days, the quality inspection period is 48 hours, and the courier service adopts international air freight. The delivery time for the courier is 5 to 8 working days. If you need expedited service, please inform us to arrange priority production and shipment for you.

3. What standard power plugs can be provided?
We offer American plugs, European plugs, British plugs, Australian plugs and USB plugs. You can choose the appropriate plug according to the local environment.

4. How long is the warranty period?
Our LED neon sign is made with high-quality LEDs and materials. Before shipment, it undergoes 48-hour intensive quality inspection, and a one-year warranty service is provided.

5. If I place another order or recommend it to a friend, can I receive a reward?
Yes, if you place another order or share the discount with a friend, both you and your friend will be eligible for a reward.

6. If there are any issues regarding installation or color, how can I be reached?
Due to the camera and display reasons, there might be slight color variations. If you have any installation or questions, please feel free to contact us at any time through online messages, email (1575589599@qq.com), WhatsApp (+8613413962850) or WeChat (+8613413962850).

POLICIES:

-All prices are tax excluded. Import duties & customs fees shall be borne by buyers as per local policy. Please order with consideration.
-Slight color deviation may exist due to display differences; reasonable color difference allowed.
-Minor size errors may occur from manual measurement.
-Custom LED neon signs are non-refundable & non-returnable. For any issues, contact us for reshipment or replacement. Thanks for your understanding.